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Note: All prices in Canadian Dollars
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General Terms All products sold by MEDAesthetics are brand new and are manufactured to meet the highest industry standards. All prices and specifications are subject to change without notice. Products are shipped FOB (Freight On Board) and become the sole property of the purchaser upon delivery to the specified shipping agent. For shipping damage, customers should file claim to their carrier immediately. Any discrepancy, including wrong items or missing items, should be reported to MEDAesthetics within 24 hours. All packages will be shipped the following business day. Because of the nature of the Internet, online ordering your purchase from MEDAesthetics acknowledges that you have read and agree to these terms and conditions. All brands and product names mentioned are trademarks and/or registered trademarks of their respective holders.
MEDAesthetics Return Merchandise Authorization (RMA) Policy Unopened products can be returned for a full refund of the purchase price. All items returned must be in its original packaging and in resalable condition. Products must be sealed, unopened, and in original packaging and have the RMA number on the original invoice. Products must be shipped back to MEDAesthetics at the customers' expense. All merchandise must be insured properly by the customer. Refunds will be issued upon receipt of the returned products. Shipping charges cannot be refunded. If items are not insured properly and get lost or damaged when returned, we cannot grant refunds.
RE-STOCKING FEES. There is a 15% restocking fee for the return of (3 or more) of the same product(s).
All approved returns must be shipped to:
All approved returns must have the RMA number on the original invoice that you obtained from our customer service department.
Credit Verification We make every effort to maintain our inventory and mark items “out-of-stock” on our website. On occasion, however, we may have fewer items in stock than what you order. Should this happen, we will wait one day and then ship you what we have and adjust the amount of your purchase accordingly. We will back-order the remaining product and send out immediately when we receive stock. MEDAesthetics will pay for the shipping of the back order. Out of stock items are usually replenished in two business days. If you decide that you no longer want to buy items that have not shipped yet, you can contact our Customer Service Department and cancel them. We do not back order International shipments as there are usually border crossing costs and we don’t want our customers to incur multiple boarder entries. We will wait the two business days and ship the order in its entirety. You will be notified by email is a back order situation arises regardless of the value of your back-order, we will make every effort to notify you by either phone or email with regard to the status of your order. Your credit card is processed at the time of the order. This policy is designed to help protect our customers and business against credit card fraud. All cancelled back orders will be credited with a full refund within 2 business days.
IMPORTANT NOTE: WORK WITH YOUR HEALTH CARE PRACTITIONER
No statement or product on the www.medaesthetics.ca website should be construed as a claim for cure, treatment, diagnosis or prevention of any disease. None of the statements or products on this website have been evaluated by the FDA. |
Phone:519.337.6200 Search by Keyword |
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info@medaesthetics.ca |
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